OpenSay's Subprocessors
Last edited: Oct 1, 25
OpenSay utilizes third-party services (subprocessors) that may have access to limited personal customer data. These subprocessors support the core functionality of the OpenSay service, including cloud infrastructure, email, file storage, analytics, user support, and payments processing.
Before engaging any subprocessor, OpenSay reviews their security and privacy practices and, where applicable, takes additional steps to ensure a high standard of data protection.
As part of our compliance with data protection laws, including the GDPR, we ensure appropriate safeguards for international data transfers. For U.S.-based subprocessors, we verify certification under the EU-U.S. Data Privacy Framework (DPF) where applicable and utilize Standard Contractual Clauses (SCCs). For subprocessors in the UK or EEA, transfers are covered by adequacy decisions or equivalent protections.
OpenSay currently uses the following subprocessors:
Subprocessor | Service Provided | Location | Data Transfer Mechanism | Privacy Policy |
---|---|---|---|---|
Cloud service provider, Email, File Storage, Analytics | United States of America | EU-U.S. DPF, SCCs | Google Privacy Policy | |
Paddle | Payments processing | United Kingdom | UK Adequacy Decision, SCCs | Paddle Privacy Policy |
Cloudflare | Compute, Threat prevention, Content distribution, domain name resolution | United States of America | EU-U.S. DPF, SCCs | Cloudflare Privacy Policy |
Sentry | Error tracking | United States of America | EU-U.S. DPF, SCCs | Sentry Privacy Policy |
Atlassian | Analytics, Business Intelligence | United States of America | EU-U.S. DPF, SCCs | Atlassian Privacy Policy |
Crisp.chat | Customer Support and Chat | France | Within EEA | Crisp Privacy Policy |
Note: Chart.io Inc. was acquired by Atlassian in 2021, and the service has been integrated accordingly.
Over time, OpenSay may cease the usage of a certain subprocessor or add a new subprocessor if we believe it will enhance our ability to deliver the OpenSay service. We will periodically update this page to reflect additions and removals to our list of subprocessors. Customers may subscribe to updates via email by contacting our Data Protection Officer at sagi at opensay.co
.
For more information about OpenSay's privacy practices, please view our Privacy Policy. Additional details on data processing can be found in our Data Processing Addendum (DPA) and Security page.