Cookie Policy
Last edited: Sep 4, 2026
We use cookies to help improve your experience across OpenSay. This cookie policy is part of OpenSay's Privacy Policy, and covers the use of cookies between your device and our site and web dashboard. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy.
What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. language).
Cookies set by the website you are visiting are normally referred to as "first-party cookies", and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called "third-party cookies", and can be used to track you on other websites that use the same third-party service.
We use necessary cookies to make our website and our dashboard work. We also use privacy-preserving analytics cookies to help us understand visitor patterns and improve your experience. We do not use third-party advertising cookies or cross-site behavioral tracking cookies.
If at any time you wish to disable our cookies, you may do so through the settings on your browser. However, if you choose to disable or delete our cookies, certain important areas and features of our service (such as dashboard login and authentication state) may not function properly.
Types of cookies and how we use them
Essential cookies
Essential cookies are crucial to your experience of a website or web application, enabling core features like user authentication, session security, and payment processing via our Merchant of Record, Paddle. We use essential cookies to enable these vital functions.Performance & Analytics cookies
Performance cookies track how visitors interact with our website during their visit, without collecting directly identifying personal information. This information is aggregated to help us understand visitor usage patterns, diagnose technical issues, and improve platform performance.Functionality cookies
Functionality cookies collect information about your device and configurations you select (such as preferred language or UI preferences) to deliver an optimized, consistent experience across visits.Specific cookie usage
We utilize the following categories of cookies:
- Session & Security Cookies: Essential cookies required for authenticated dashboard sessions, CSRF protection, and DDoS mitigation (managed via Cloudflare).
- Analytics Cookies: First-party telemetry to evaluate feature adoption and site performance.
- Payment State: Ephemeral session identifiers utilized by Paddle during checkout.
Control and Opt-Out
If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our domain. If you browse websites from multiple devices, you may need to update your settings on each individual device.
For additional information on our data protection commitments, please see our Privacy Policy, our Security Portal, and our Data Processing Addendum (DPA).